PlayFrank Casino Review

PlayFrank Review

A relatively new player on the online casino market, PlayFrank was established in 2014. Wanting to ensure their players feel safe and relaxed when playing, the casino procured two of the most respected online gaming licenses. Having been verified by the UK Gambling Commission and the Malta Gaming Authority, PlayFrank instils trust and confidence.

Of course, regulation is just a small part of the equation, but this online casino doesn’t lag behind in other aspects, either. They provide top-notch security, very helpful and user-friendly customer support, and a wide selection of games from some of the best game providers in the industry.

Great Game Selection

Players come to play, and if there is one thing that can attract them to an online casino, it’s a game variety. PlayFrank owners understand this all too well, and they’ve made sure that you are never bored. The casino has partnered up with some of the biggest, most respected game developers, including Microgaming, NetNet, Play’n Go, Betsoft, and Endorphina.

This means that whatever your favourite game may be, you are likely to find it at PlayFrank. From online slot machines to table games and even a Live Casino, access to all varieties of online gambling has truly been made easy. Add to this a generous online casino bonus, some free spins, and other promos, and you have a winning combination.

Casino Slots Selection

Providing access to games from so many game developers, PlayFrank naturally offers a vast library of online slots. In total, there are some 1500 slots titles to pick from, and this includes both the classics and all of the latest editions. Whatever your cup of tea may be, this online casino makes sure it is there for you whenever you feel like playing.

Some of the all-time classics include the ever-popular Starburst, Gonzo’s Quest, Immortal Romance, Cleopatra, Book of Dead, Break da Bank (Again), just to mention a few. Not only that the online casino lets you access all of your favourite games, but they will also often throw some free spins your way, which is perfect to try some new games.

And talking about new games, there is barely a novel title that is not added to PlayFrank library. Some of the most recent additions include Dead or Alive, Hugo, Jungle Jim, Lost Vegas, and more. New casino slots are added almost on a daily basis, so if you get bored with playing the old games, you can look for the most recent releases and see how you like them.

Classic Slots for Classic Players

PlayFrank Casino classic slots


Not all online casino players come in search of loud, flashy video slots. There are also those who have been playing before the modern technology age, and they seek the same online gambling experience. If you belong to this group and decide to join PlayFrank, you will not be disappointed.

The selection of classic slot games is quite impressive, encompassing games like Fantastic 7, Double Diamond, Jackpot Express, and the original Break da Bank. If five-reel video slots with 20+ paylines give you a headache, PlayFrank gives you an opportunity to enjoy these simpler 3-reel games where you always know immediately if you had won or lost.

Win Big with Progressive Jackpots

For many players, online gambling is about chasing that one huge, life-changing score. For those players, PlayFrank provides a big library of progressive jackpot slots, with some of them giving you a chance to win big seven-figure amounts. The only question is, do you feel lucky?

Thanks to their cooperation with all the big names, primarily Microgaming and NetEnt, this online casino offers some of the richest jackpots on the planet.

  • Microgaming’s Mega Moolah, where jackpots regularly exceed several million €
  • NetEnt’s Mega Fortune, which is another seven-figure jackpot
  • Microgaming’s Major Millions, with the usual jackpot being around €250,000
  • King Cashalot, paying around €500,000 on average

Alongside these big name progressives, there are also many other titles you can enjoy at PlayFrank, like Geisha Wonders, Treasure Room, Mr. Vegas, Gunslinger, etc. What’s even better, this online casino will let you try most of these jackpot slots in a free spins mode. That way, even if you are completely new to online gambling, you can get a feel for the games, without risking a single penny.

How About Table Games?

Even with the free spins feature, not everyone is into online slots machines, and that’s perfectly fine. Playing online is primarily about having fun, and you should always pick the games you enjoy the most. Luckily, PlayFrank will not limit you in this regard. Although they offer more than 500 slot titles, there are also many other online casino games to choose from.

If you are into blackjack, there is an impressive array of variations to choose from at PlayFrank, guaranteed to appeal to even the most hardcore online casino players out there. Game variations on offer include:

  • Classic Blackjack
  • Vegas Single Deck
  • Pontoon
  • Spanish Blackjack
  • Double Exposure

Apart from blackjack, there are also a few variations of baccarat (punto banco), roulette, and online casino pokers, like Triple Pocket, Caribbean Stud, and Hold’em. Aiming to be one of the best casinos on the market, PlayFrank made sure to diversify their offer, appealing to different types of gamblers, not restricting their options.

Other Games

If none of this tickles your fancy, this online casino has a few more aces up its sleeve. There are a few variations of online bingo available at PlayFrank, as well as scratch cards, and Max Damage Alien Attack arcade slot. Roulette fans looking for some change are likely to enjoy Spingo, a crossover between roulette and bingo available at PlayFrank, where you can bet on numbers, different colours, odd or even, etc.

PlayFrank online casino clearly aims to cover all the bases, and they are doing a great job. The number of games and variations is quite impressive, and players of all shapes and sizes will have an outstanding online gambling experience here.

Take Your Chances against Flesh & Blood Dealers

Play Frank live casino


A virtual live casino is becoming increasingly popular among the players, and PlayFrank doesn’t lag behind the competition in this regard. Just like with everything else, they’ve ensured their online casino players have quick and easy access to a variety of table games played against well-trained and appealing dealers.

Their live casino solutions are provided by the industry leader in this area, Evolution Gaming, and include several variations of roulette, blackjack, baccarat, as well as Caribbean Stud poker. What’s even better, there is a variety of limits to choose from. You can place bets as low as €0.50 or as high as €50,000 per hand. PlayFrank really covers all the bases, ensuring the equally enjoyable experience for small-time players and true high rollers.

There are no free spins or free play mode for the Live Casino, which means you will have to deposit some money to join the fun. However, rest assured it will be well worth it, especially if you enjoy playing live virtual games.

Play on Your PC or Mobile Device

Following the latest trends set by the best casinos, PlayFrank offers their players’ equally enjoyable experience whether they play from their PCs, Mac computers, or any mobile device. Their online casino can only be accessed via an instant play option, which means that there is no downloadable software. This is hardly a downside in this day and age, where people are not too keen to install anything they absolutely don’t have to.

Their mobile online casino solution is also based on instant play technology. You won’t need to download any apps to enjoy your free spins or try your luck at winning that life-changing money. Simply direct your mobile browser to the online casino page, log in using your PlayFrank account details, and you will have access to the full scope of casino slots, table games, scratch cards, and more.

The software itself is very user-friendly, with games divided into categories and further split by the game providers. If all this doesn’t help you, there is also a search box, allowing you to look for a specific game or online casino slot you want to play.

Bonuses, Promotions, and Wagering Requirements


PlayFrank welcomes all new players with a generous welcome bonus of 100% up to £100 as well as 50 free spins on the Starburst slot. While this offer may not seem as attractive to high rollers who like to play for big money, it is definitely very friendly towards casual players who regard online gambling as a way to pass some time and enjoy a bit of adrenaline rush. Free spins are a very nice touch, as the amount you can win is not predetermined.

To qualify for the online casino bonus at PlayFrank, you will need to make a deposit of at least €20. You will need to select the desired offer from the cashier, and as soon as you do, you will be awarded a 100% match bonus in the amount of your deposit, up to a maximum of £100.

As for the free spins, you are entitled to 100 free spins on Starburst slot in total, distributed over the first five days after your first deposit. Right after you make the deposit, you will receive your first 20 free spins. After that, every next day you log in, you will receive further 20 free spins until you’ve received all 100 of them.

To avoid any potential issues, it is crucial to fully understand all the bonus terms and conditions prescribed by this online casino. Staying informed will save you from any unnecessary headaches and will ensure you don’t forfeit any of your PlayFrank winnings simply because you weren’t aware of all relevant rules.

PlayFrank wagering requirements imposed on all bonuses, except for no deposit bonuses, are 30x the bonus amount + the deposit amount. So, if you deposit €50 and receive another €50 as a bonus, you will need to place a total of 30x(50+50) = €3,000 in wagers. This is slightly higher than what you could find at another online casino perhaps, but PlayFrank more than makes up for it in other aspects of their overall offer.

As for the free spins, all the winnings that you manage to accumulate through free spins need to be wagered 40 times before you can withdraw them. Free spins will be played at a certain bet level predetermined by the casino and will be made available for a particular casino slot. As for the free spins bonus that is a part of a welcome package, it will be available on Starburst.

One more important thing to remember is that free spins need to be played within a 24-hour timeframe or they will expire. This means that if you skip a day, you will receive your new free spins tomorrow, but the old free spins will not be waiting for you. The maximum free spins winnings that can be withdrawn amount to €100.

Also, deposits with Skrill and Neteller will not qualify for the welcome bonus. If you use either of these two popular e-wallet solutions, you will not receive any free spins or bonuses.

Help & Support

Striving to be the best online casino it can be, PlayFrank offers an extensive Frequently Asked Questions section. Here, you will find quick answers to most of the common queries regarding deposits, withdrawals, bonus issues, PlayFrank technical problems, and much more. In most instances, the FAQ section will offer all your online casino questions, including any security concerns that you may have.

However, if you have a bigger, more complicated problem that needs personal assistance, there is live support available around the clock. You can easily reach out to them 24/7 directly from the PlayFrank site, and they will carefully listen to your concerns and come up with useful answers. In the event they can’t help you immediately via live chat, they will escalate your issue to online casino higher-ups and get back to you shortly. Sometimes, it happens that promotions glitches and your bonus or free spins are not added automatically, and the support can be very helpful here, as they will manually correct any misunderstandings.

One thing that we are not particularly happy about is the fact that PlayFrank doesn’t offer phone support. While many of the best casinos don’t either, it is one of those things that represents a really nice touch and doesn’t cost a company a lot to implement. Despite the technological advancements, there are still those who prefer a good, old telephone for communication, even when reaching out to an online casino.

Money In and Money Out: Banking Options

Every online casino worth its salt realizes that facilitating deposits and withdrawals is essential to attracting players. Online gambling is closely tied to money transactions, and there is nothing worse than running out of cash mid-session or hitting a big score and then having to wait forever to get your hands on your lucky winnings.

That’s why PlayFrank offers a wide selection of options for their players, so to make sure that regardless of where they are from, they will have a convenient option for deposits and withdrawals alike. Some of the most popular options include:

  • Visa and MasterCard
  • Skrill
  • Neteller
  • GiroPay
  • Paysafe Card

With most deposit methods, your account balance will be updated immediately, and you will be ready to join your favourite online casino slots or table games at PlayFrank. Even if you happen to run out of funds when you need them the most, you will be able to reload your online casino account quickly, and often you will receive incentives in the form of free spins or online casino bonuses.

When it comes to withdrawals, you will also have a number of options available to you. PlayFrank offers a wide array of methods, and you are only limited by particular laws and regulations in your country. The minimum you can withdraw is €20 (or equivalent, if you have an account in a different currency). Other limits are:

  • €10,000 weekly
  • €25,000 monthly

The good news is, if you happen to win a big progressive jackpot playing casino slots, these limitations will be removed, and you will be able to withdraw bulk of your money much quicker.

Remember that withdrawals will first be sent to the method you used to make the online casino deposit, up to the amount of the initial deposit. Anything above that, you can send to any method of your choice. Certain withdrawal methods do have fees connected to them, but this will be clearly stated in the PlayFrank cashier window when selecting a method.

Withdrawals are usually processed in the shortest timeframe possible, but this also depends on the type of method used. You will be notified about the expected processing time when making a withdrawal.

Security, Fairness, and Responsible Gambling

Striving to claim and maintain its place as a truly high-quality online casino, PlayFrank puts in extraordinary efforts to provide their players with a safe and enjoyable playing environment. This means that the protection of user data is paramount. All the information that goes in or out of the online casino is protected using state-of-the-art SSL encryption. This provides reassurances that no sensitive information will ever end up in the wrong hands.

The casino also subjects itself to regular fairness tests by independent auditing companies, which serves to further help players feel at home. Knowing the games are fair, players can fully relax and enjoy their PlayFrank experience, not having to worry if they are being scammed.

Finally, they take responsible gambling very seriously at PlayFrank. Not only that the online casino site provides links to several organizations that can help problem gamblers, but they also offer an easy way for players to self-exclude if they feel the need. Particular terms of self-exclusion will be primarily defined by the player’s jurisdiction. For some players, accounts will be automatically reopened once the self-exclusion period ends. For others, however, positive action is required for an online casino to reopen the account.