Star Sports Review
One of the oldest bookmakers in the UK, Star Sports has been around since 1999 when it first launched under the name of Star Racing. Back in the day, Star Sports was primarily a horse racing bookmaker, but as time went on, the range of sports offered at the site grew significantly.
Today, Star Sports is a fully licensed bookmaker with a UK Gambling Commission license and a well-rounded offer for all types of punters. While their site may seem a bit outdated at first, the actual service is quite good along with the odds offered, which makes Star Sports a legitimate place to make your bets.
On top of its bookmaking services, Star Sports also offers a live betting platform and an online casino. These extra products make sure that the bettors are never bored while waiting on their bets to be settled and offer instant action around the clock.
Star Sports Software and Layout
In terms of layout, Star Sports definitely looks a bit outdated and not on par with the most modern sites out there. Despite that, the site is fairly easy to navigate and it offers a clear cut layout with plenty of contrast between the white and blue, which are the two colors that heavily dominate Star Sports.
The top bar of the site allows users to register for a new account or log into their existing one as well as to navigate through different products such as sports betting, in play betting and online casino. The top bar also features the Star Sports logo, which is simple yet very recognizable among UK punters.
The rest of the site is split up into three parts, with one main body and two sidebars. The site’s body features upcoming horse races, and other sports matches as well as currently available in-play betting choices. This section allows for quick access to these games and makes it really easy to place a bet in seconds.
The left sidebar is reserved for searching through different sports. The list features all the available sports, arranged in alphabetical order along with a search bar that lets users find their favorite sport without going through the list.
The right sidebar is where users can find their betting slip with all the picks they have selected. The betting slip can be used to place single bets on each particular pick or mix them into doubles, triplets or other multiple bets. Below the betting slip, punters can find numerous different promotions and exclusive offers that are available at Star Sports.
Sports and Markets at Star Sports
When it first launched, Star Sports was heavily oriented on horse racing betting and it was originally called Star Racing. As time went on, additional sports were introduced, but to this day Star Sports maintains its position as one of the leading horse race betting sites in the UK.
Nevertheless, the selection of sports available at Star Sports today is quite comprehensive and punters can place bets on matches in over 2 dozen different disciplines including:
- Horse Racing
- Rugby Union
- Rugby League
- Greyhound Racing
- American Football
The list goes on and on and features the vast majority of world’s most popular sports. The site also offers betting on various TV and political events and the only thing that is really missing at Star Sports is eSports betting, which has become quite popular in the last few years but is not yet available at this site.
Once you have found the sports you were looking for, you will want to know what kinds of markets are available. Fortunately, Star Sports makes many different markets available for all major events and plenty of different leagues are on offer. Football and horse racing bettors in particular will be very happy with the selections that include games from all over the world and dozens of markets in each particular match.
Betting Odds at Star Sports
When it comes to prices offered at Star Sports, there is absolutely no doubt that we are talking about one of the premiere UK bookmakers. The site offers competitive odds across the board which are very similar to anything you would find with other major bookies like Betfair, Ladbrokes or Bet365.
By far the best odds are offered on horse races and football games in the various UK based leagues, but all other sports and matches are also offered at very competitive prices. We checked around and could not find many selections where prices were significantly lower than at other betting sites and in quite a few cases Star Sports offered the best price around.
All this said, the site does lack in any enhanced odds offers which are the norm at other bookmakers when big matches are coming up. This is a slight downside for punters who are always on the lookout for the best price and something to take into consideration.
Live Betting with Star Sports
Access to the Star Sport in-play betting platform is made easily accessible by clicking the “in-play” button at the top of the site. Once there, players are presented with a list of available events for live betting, with a simple navigation menu that allows users to quickly isolate any particular sport.
In most cases, there are between one and a few dozen live events being tracked by the site, with several main betting markets open for in-play betting. The selection of markets is significantly smaller than it is for pre-match betting but punters can bet on the main things such as the winner of the match, number of goals/points etc.
The in-play betting odds appear to be in line with the other UK betting sites but they change very quickly, which is standard in live betting. The one thing we noticed is that odds tend to get suspended for long periods of time on occasion, which is a significant flow compared to some other bookies.
Bonuses and Promotions
Another area where Star Sports does not exactly shine is the promotions department. While the site does offer occasional promos, there is no welcome bonus of any kind available and enhanced odds offers are very few and far between.
Currently, the site offers a couple of interesting promotions for football and horse racing aficionados. The football fans can use the “Acca Insurance” promotions to get their money back as free bets if their accumulator with five or more picks fails by a single pick. On the other hand, horse racing punters can get up to £25 in free bets by placing a bet on any horse competing in an ITV race with odds of 4/1 or higher.
As you can tell, these promotions are significantly less impressive than what most of the competitors have to offer and there is no doubt that Star Sports would do well to improve their promotions department.
Customer Support and Banking at Star Sports
The payments department may just bet the most flawed one of all at Star Sports. Despite being a large bookmaker with many years in the industry, the site only offers three deposit methods and they are:
All three of the available methods are debit cards which means you will have to share your private banking data with the operator, which is something that many people prefer not to do nowadays. With no e-wallet or pre-paid methods available, players can choose to either use their cards or not make a deposit at all.
Those who are comfortable using their cards for online gaming should not have much problems with depositing money and all cashouts appear to be processed within 2 to 5 business days. However, over the years, the site has seen a number of complaints in regards to late payments or refusal of payment altogether, which does mean you should be careful and test things out a little at a time for yourself.
In terms of customer support, Star Sports offers email, telephone and live chat services, all available around the clock. By most accounts, the site offers a fairly consistent and helpful support to its players, with occasional cases of less than stellar support.
Conclusion: Plenty to Improve Upon
Star Sports may be one of the oldest bookies in the UK but they lack in certain departments for us to rate them as one of the best. The site offers plenty of sports and markets at competitive odds which is positive, but it lacks in promotions, payment methods and reliability.
Over the years, there have been numerous complaints against Star Sports at various sites and forums and the site simply does not appear to take customer support for its users as seriously as it should. Star Sports is a reasonable bookmaker to bet with but one should not expect the level of service of other major UK bookmakers while betting here.